Refund policy

Returns and exchanges

You can ask for a return or exchange within 7 days of delivery. We exchange pieces that are unworn and returned in their original packaging. We refund in full only when a piece arrives damaged or is not what you ordered.

How to ask

Write to hilver925@gmail.com or call +91 63828 49540 with your order number and a photo of the piece. We will reply with how to send it back.

Damaged or wrong piece

If a piece arrives damaged or is not what you ordered, tell us within 48 hours of delivery with a photo or unboxing video. We will replace it or refund you in full, including shipping, at no cost to you.

Refunds

Once we receive and check the piece, we refund within 7 working days: to the original payment method for online payments, or by bank transfer or UPI for cash-on-delivery orders.

Cancellations

You can cancel an order free of charge until it is dispatched.